Add Yahoo as a preferred source to see more of our stories on Google. Protesters march up San Jacinto, back toward the J.J. Picle Building after shutting down traffic on Sixth Street, Jan. 10, 2026 ...

But when an agent is forced to navigate multiple open tabs just to answer a single customer query, we aren't witnessing productivity. We are witnessing the "Swivel Chair" problem in action. They have ...

The claim: The fatal shooting of a Minneapolis woman in her car by an Immigration and Customs Enforcement officer Jan. 7 brought more scrutiny on Trump-era training requirements. On CNN’s "State of ...