Amazon has recently started implementing a new practice on its U.S. platform: labeling certain products with a 'returned' tag. This initiative, which has caught many regular shoppers by surprise, ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

A San Jose woman’s life was made “hell” after being inundated with hundreds of Amazon packages linked to a Chinese seller. It all “started with one package,” said the woman, who has declined to be ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...