Add Yahoo as a preferred source to see more of our stories on Google. Consumers have adjusted their e-commerce expectations during the pandemic, with studies showing that shoppers are more tolerant of ...

Working in customer support often means navigating disjointed tools to find data and solve issues. However, many of these actions are routine and repeatable, making them ideal candidates for ...

Robotic automation software vendors reportedly see a sudden surge in demand for their service, as businesses around the world struggle to stay connected with their customers amidst the travel ...