Q: The U.S. air travel industry is regulated directly or indirectly by the DOT. One of the DOT's main jobs is consumer protection, but recent administrations have done little to protect the consumer.

The U.S. Department of Transportation (DOT) recently denied three petitions to initiate rulemakings on various consumer protection issues proposed by FlyersRights, a consumer advocacy group. DOT’s ...

In a blow to airline consumer rights, the U.S. Department of Transportation is proposing new policies that would significantly weaken the ability of the agency to enforce federal consumer protections.

The Department of Transportation (DOT) has refused to give the airlines an extra year of lead time to comply with two new regulations about the disclosure of baggage fees and allowances. Instead, the ...