Fake reviews and bots can greatly undermine consumer trust and impact brand reputation. A 2023 BrightLocal report indicated that 98% of consumers read online reviews, and unfortunately, 42% have seen ...

Consumers, rejoice: Mozilla Firefox is testing a feature that will detect and identify fake reviews left on products on ecommerce sites like Amazon, and automatically re-adjust scores after their ...

The proliferation of online reviews has transformed consumer decision-making, yet it has also given rise to sophisticated schemes of fake review generation and spam. Researchers have developed a ...

If you are planning to shop for the holidays coming up soon, you might want to be careful about fake reviews. Fake reviews are a serious problem for online retailers like Amazon because they can ...

Online shopping has become second nature for most of us, but with it comes a growing problem that affects millions of purchasing decisions every day. Research suggests that roughly 31% of reviews ...

If you have been scammed by online reviews on websites like Amazon.com Inc. (NASDAQ:AMZN), Best Buy Co Inc. (NYSE:BBY), or Walmart Inc. (NYSE:WMT), Mozilla Firefox is here to save you. What Happened: ...

Research shared with the Tonight programme found that, in some sectors, as many as half of the online reviews analysed were ...

Consulting reviews or ratings while shopping online has become second nature for many consumers. Whether you’re browsing for an investment purchase like a new couch or looking for everyday items like ...

Firefox will have a built-in ‘fake reviews detector’ — Amazon is in trouble Credit: Photo Illustration by Omar Marques/SOPA Images/LightRocket via Getty Images Mozilla, the company that owns Firefox, ...

Are product- and service-rating services destined to be overrun by fake reviews? Not if Cornell University has anything to say about it. School researchers have developed software they say can detect ...

Consumers who have a personality that scores high in terms of openness – such as being open to new adventures and intellectually curious – have better success at spotting fake reviews than other ...