Hiring a front-desk receptionist to serve as the face of your company starts with a well-drafted job description outlining the duties of the position. Include in the job description the typical ...

As a staff writer for Forbes Advisor, SMB, Kristy helps small business owners find the tools they need to keep their businesses running. She uses the experience of managing her own writing and editing ...

A medical front office is a busy intersection where health care workers and patients interact. This atmosphere is often fast-paced and requires an eye for detailed record keeping. If your ...

TextUS.biz’s Receptionist app works on a simple principle: Most businesses, even larger businesses, no longer employ fulltime receptionists to sit at the front desk waiting for someone to walk into ...

Austin, the friendly front desk agent checking me in at the St. Regis Bal Harbour, probably didn’t know it, but about an hour later I would be joining him and another front agent, Brittany, behind ...