Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. First, you want to keep your customers, of course—keep them happy and returning or referring ...

Frontline managers typically represent the largest percentage of management positions within a company and supervise a majority of the workforce. These key individuals are the glue that holds business ...

Having a strong leadership team is important to the overall success of your company. As your company grows, the importance of the frontline manager grows with it. Frontline managers have a large ...

In the engineering department at a fast-growing startup, it’s just 10 a.m. on Monday, and people manager Brian is already wishing for Friday. He’s fielding technical questions from his team, resolving ...

When it comes to transforming an organization’s strategy into results, frontline managers are the linchpin of business success. Few roles demand technical knowledge, expertise, and soft skills such as ...

An employee excelling in a role doesn't necessarily make them a stellar manager — and yet that is often what leads to promotion. So, how can HR teams make an efficient manager out of a freshly ...

To be effective safety leaders, front-line managers need the knowledge and confidence to deliver and implement safety training in their organizations. They also need the support and "buy-in" from both ...

The University of Delaware’s Division of Professional and Continuing Studies (UD PCS) will launch its Frontline Manager program on Sept. 16. This 10-week, in-person course is designed to help emerging ...

Opinions expressed by Entrepreneur contributors are their own. In the engineering department at a fast-growing startup, it’s just 10 a.m. on Monday, and people manager Brian is already wishing for ...