Skype is opening its VoIP system so businesses can hook up their internet-based phone systems to the popular service. Session Initiation Protocol (SIP) is an open standard that allows calls to be ...

The most reliable internet protocol (IP) desk phone is Polycom VVX because its hardware is crafted to an extremely high standard, and its user base appears to be consistently satisfied with its ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

Communication is a necessary component of doing business. Whether it is conversing over e-mail, directing resources from a telephone or simply speaking face-to-face, the importance of personal ...

Linux-based VoIP box gives a glimpse into vendor’s IP PBX road map. Nortel next month is expected to launch the first in a family of Linux-based IP PBXs that ultimately could save customers money, ...

Here’s where to turn when selecting a VoIP provider. Many of these vendors will be familiar, since most also sell legacy phone systems Most of these vendors offer a mix of TDM-based and VoIP products ...

Cisco Systems Inc. last week announced a bevy of voice over IP (VOIP) products, continuing the efforts of vendors to get technologies supporting phone services over data networks in shape for more ...

Today, we’ll continue with our list of the top 10 requirements for managing an IP telephony system. We published the first five requirements earlier this week; now we’ll cover six through 10. Today, ...

In addition to doing away with bulky hardware and unnecessary wiring, cloud phone systems also come with features like auto attendant tools and AI-powered call recaps. — Getty Images/Maskot Despite ...

Arizona has launched a statewide, converged Internet Protocol communications network designed to improve service and save money by replacing the state’s aging communications infrastructure. The new ...