Internal Auditor (IA): Role and the Internal Auditing Process

An internal auditor is a company employee hired to provide independent and objective evaluations of its financial and ...
Government Technology

Scranton, Pa., Works to Modernize Internal Processes

(TNS) — Scranton plans to convert City Hall's internal paper-based processes to a modern digital operating platform, officials said. The state Department of Community and Economic Development will ...
Techaeris

How to streamline internal business processes during a pandemic

The strange nature of the COVID-19 pandemic has brought the most sudden of disruptions in decades. The crisis has left businesses swiveling with anxiety as tension spreads more rapidly than the ...
Forbes

12 Pitfalls Nonprofits Should Avoid When Establishing Internal Process Efficiency

Nonprofits thrive on efficient processes. However, not all nonprofits approach optimizing their operations the same way. Unlike a for-profit business, a nonprofit needs to approach the idea of ...
Forbes

How Automation Can Bridge The Gap Between Internal Operations And Customer Service Excellence

Stanley Huang is cofounder and CTO at Moxo. Previously, he was a Principal Architect at Cisco and a Senior Manager at WebEx. Paradoxically, adopting digital transformation solutions meant streamlining ...
IT Business Edge

Implementing Mobile Workflow Apps

Every company has business processes that keep the work flowing forward, and many companies rely on workflow software to standardize common activities across the entire organization. Workflow ...
Business Wire

SWAP Chooses AuditBoard to Streamline and Strengthen Internal Audit Processes

LONDON--(BUSINESS WIRE)--AuditBoard, the leading cloud-based platform transforming audit, risk, and compliance management, today announced that UK-based, not-for-profit SWAP Internal Audit Services ...
TechCrunch

Scribe raises $25M Series B to automate internal knowledge capture

Back in the 90s, the notion of knowledge management was born, the idea that there is corporate memory locked inside employees, who know the ins and outs of various systems. The problem was recording ...
CMS Wire

Better Processes = Better Customer Experiences

While many organizations recognize the need to improve processes, the challenge often lies in knowing where exactly to begin. Whether it's waiting on hold during a customer service interaction, ...
Computerworld

Internal SLAs benefit the entire company

An SLA (service-level agreement) is traditionally a contract between an organization and an external service provider, such as an ISP or ASP (application service provider), that mandates specific ...
The Nation Newspaper

NiMET boosts internal audit processes

The Nigerian Meteorological Agency (NiMet) is intensifying the implementation of Quality Management Standards (QMS) across departments in the agency. This followed the approval by the DG/CEO of the ...