Vikas Arora, director of site reliability engineering (SRE) at Mastercard, manages the company’s global digital infrastructure’s reliability, scalability, and security. His management style emphasizes ...

Freshworks has signed a definitive agreement to acquire FireHydrant, a provider of AI-powered Incident Management software. The combination will bring together Freshservice’s IT Service Management ...

LONDON--(BUSINESS WIRE)--PagerDuty On Tour - PagerDuty, Inc. (NYSE:PD), a global leader in digital operations management, today announced it will add new agentic AI functionality across the PagerDuty ...

Amzora, a full-service online retail operations and logistics company, is setting out to redefine what serious operators should look like in an industry too often shaped by hype-driven promises and ...

The Data-Driven Decision Making Series provides an overview of how the three main activities in the software delivery - Product Management, Development and Operations - can be supported by data-driven ...

Network operations teams struggle daily with many aspects of network operations management in organizations. Some factors that have led to network operations management challenges are the rise in ...

For more than two decades, Reliability Solutions has focused on hands-on training and cultural change programs that help North American industries achieve safer operations, greater profitability, and ...

Utilities operate in high-stakes environments where operational resilience, infrastructure reliability, and workforce efficiency are essential for maintaining uninterrupted service. Cutting-edge field ...

Conditioned by recent marketing efforts, here’s what comes to mind when one hears the term reliability: physical assets, reliability engineering terms such as mean-time-between-failure, and ...

BPA is in a testing period, known as "shadow operations," with its future reliability coordinator in preparation for Nov. 1, when RC West will become the official reliability coordinator for BPA. At 5 ...

New AI agents and AI use case library will speed generative AI adoption and accelerate return on AI investments Enhanced integration with critical third-party applications New packaging delivers ...