If you've ever pulled out your iPhone or Android phone and found it showing SOS mode, no service or searching, you already know how frustrating it can be to figure out whether it's a you problem or if ...
A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on iPhones and turn off "Emergency Calls Only" on Samsung/Android phones.
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