Thank you for joining us on "The cloud hub: From cloud chaos to clarity." Oliver de Wilde, Hitachi Energy’s global head of service integration, talks about the company’s implementation of ServiceNow’s ...

Available now as an integrated module for HP, BMC, and ServiceNow ITSM consoles, Nlyte for ITSM expands the range and capabilities of these major management tools deep into the data center with data ...

The economic downtown is pushing more organizations toward defined processes and services to deliver more and better IT services. This discipline is known as IT Service Management, or ITSM. While ITSM ...

SOMERSET, N.J., May 25, 2021 /PRNewswire/ — VCTI, the broadband and network technology experts, today announced it has joined the ServiceNow Services Partner Program module. This announcement expands ...

IT service management (ITSM) has experienced tremendous growth in the wake of the COVID-19 pandemic, which has spurred on the rapid development of a number of IT operations (ITOps) and digital ...

Opinions expressed by Digital Journal contributors are their own. “In IT service management, success lies in creating processes that not only streamline operations but also adapt to changing business ...

NSW’s Department of Customer Service is planning to make ServiceNow its “single front door” for corporate services after expanding its use of the tool last year. As part of a broader program to ...