Metazoa today announced a major update to Snapshot on Salesforce AppExchange, the leading enterprise marketplace for partner apps and experts. The new release empowers Salesforce Administrators to ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Benioff highlighted the growth of Salesforce's AI product Agentforce, which made its debut in the fall of 2024. He said more companies, including SharkNinja and Wyndham Hotels & Resorts, are adding ...

CareAR clients can now benefit from expanded field service capabilities, allowing service teams to deliver more interactive and effective support The benefits of this integration allow service teams ...

The developer-focused update includes new features, such as an API, DX Inspector, Interaction Explorer, and support for VS Code. Salesforce on Wednesday released the third version of its agentic AI ...

Salesforce Inc. has rolled out data visualization and AI infrastructure improvements for its Tableau Software platform today that increase the usability of its product for data analysts and expand its ...

Salesforce Inc. recently announced the launch of its new artificial intelligence autonomous agent platform Agentforce that can handle tasks for employees, and for enterprises to do this in a useful ...