Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

During a pre-briefing to industry analysts from Jeff Comstock, corporate vice president of Dynamics 365 Customer Service the most intriguing thing he said was the solution does not require customers ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Manish Sonthalia leverages Microsoft Dynamics 365 and Azure to automate complex business processes, reducing manual workloads ...

What if you could unlock the full potential of Excel’s dynamic arrays within your tables, making your data management more efficient and powerful? Integrating dynamic arrays within Excel tables can be ...

How to Choose the Right Microsoft Dynamics Partner for your Business Your email has been sent Choosing a Microsoft Dynamics 365 partner is as critical as choosing the platform. This guide shows how to ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Paystand’s new CAD EFT support gives Canadian businesses using Microsoft Dynamics 365 Business Central the same seamless, zero-fee digital payment experience as U.S. users. Now Canadian companies can ...