I’ve worked in the fields of resilience, performance psychology and leadership science for over 20 years. In that time, my team and I have heard leaders ask one question over and over again. It’s one ...

Managers and leaders who notice that an employee’s work quality is dropping can use performance management tools to identify gaps in understanding and resolve the disconnect. Analyzing data from these ...

In the future of work, performance management will need to adapt in order to keep up with the changing workforce. With so many developments happening, such as the increase in contract and freelance ...

Why do we spend millions on performance management systems that everyone—managers, employees, and executives—openly admits are broken? The answer is uncomfortable but simple. We’ve designed these ...

The plan to institute a forced or “standardized” distribution of performance ratings upon the federal workforce has survived ...

One critical question that I had contended with for sometime as a public service institutional reformer is, why it has been so very difficult to institute performance-oriented values and systems (PMS) ...