Alessio Alionço is the founder and CEO of Pipefy, a global leader in AI-driven low code business process automation solutions. Most policyholders now "expect personalized advice, omnichannel ...

The times have not been kind to the auto insurance industry. The volume of vehicle collisions is returning to pre-pandemic levels and, when combined with all-time-high repair costs, historic backlogs ...

In the past, the auto insurance industry was all about paperwork and drawn-out processes. But now, things are changing fast thanks to technology. At the heart of this transformation is the emergence ...

TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

CHICAGO--(BUSINESS WIRE)--CCC Intelligent Solutions Inc. (CCC), a leading cloud platform powering the P&C insurance economy, today released the findings from its Moments of Truth study identifying the ...

WESTLAKE VILLAGE, Calif., Oct. 27, 2014 /PRNewswire/ -- Auto insurance companies' focus on their customers during the claims process is reflected in the continuing improvement in satisfaction, ...

In most insurance companies, the claims department is where promises are tested. It is also where costs, controls and customer ...

TROY, Mich.: 29 Oct. 2024 — Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the JD Power 2024 U.S.

Making the right moves when filing an auto insurance claim can mean the difference between a seamless reimbursement process and one strewn with obstacles. Unfortunately, it’s easy to falter in ...

J.D. Power is sharing the results of its latest study regarding auto insurance. It involves customer satisfaction with the claims process. On the bright side, auto insurance rates are finally starting ...